Internet Explorer 8, 9 & 10, released by Microsoft in March 2009, March 2011 and September 2012 respectively, will no longer be supported in our helpdesk software on April 11th, 2016.
This does not mean that the software will cease to work immediately on April 11th, 2016. The end of support follows Microsoft's own policy, as outlined in their Internet Explorer Lifecycle Policy FAQ.
Why is this happening?
In January 2016, Microsoft removed support for Internet Explorer 8, 9 & 10 on any desktop platforms beyond Windows 7. This will mean any security problems found within Internet Explorer 8, 9 or 10 will not be resolved by Microsoft, also.
What should I do?
You need to upgrade to a newer web browser. We're big fans of Google Chrome and Mozilla Firefox. When using Canvas, it is already recommended that these are the browsers you use.