Tips for Viewing Videos in Canvas

This content was adapted from an article written by Gabrielle Orsi, a Canvas Authorized Trainer on the Canvas Network.

Depending on the browser you are using and the settings of that browser, you may have some difficulty viewing the embedded content in Canvas courses.

This is due to the mixing of more secure (Canvas--https:) and less secure content (outside sources-- http:). Here's some information on how to deal with embedded content not displaying in your browser. 

1. First, be sure to have more than one browser installed on your computer if possible. Google Chrome and Mozilla Firefox are recommended. Different websites and systems are created with different browsers in mind, plus it's easier to resolve many technical issues when you can switch browsers. 

2. Using your current browser, are you able to view and play back the embedded content below? There are 2 examples below to test out your browser.

Sample Embedded Content

Here's a VoiceThread slideshow:

Here's a Vimeo.com video (1 minute, 42 seconds).

For the Love of Mountains from Al Boardman on Vimeo.

If you are you not seeing the 2 embedded items just here are some solutions.

• In general, the easiest thing to do if you are having difficulty with the embedded content below, is to try switching browsers. 
• It is best not to use Internet Explorer, as you'll need to allow it to display mixed secure and insecure content. 
• If you are using Google Chrome, then check out this video on how to fix this issue: http://screencast.com/t/BRRIrtDAZYOV 
  Look for a shield icon in the top right corner of the browser: 

Then click on that shield icon and and it will show you a drop-down menu that gives you the option to "Load anyway." Click on "Load anyway" and Google Chrome will display the insecure embedded content.

• For Mozilla Firefox, check out this video: http://screencast.com/t/QTba67KqW 
  Typically there is a little shield icon in the location bar, at the far left, when embedded stuff is being blocked. Click on the shield and you will see options to "Learn More," "Keep Blocking," or "Disable Protection on This Page," as shown in the image below. You should choose the "Disable Protection" option.
   

 You should now be able to see the videos using Firefox or Chrome.